Tech Consultant

A consultant and caffeine addict based in Montreal with a love for technology, traveling, the outdoors, and adventure!
As a consultant at a one-stop-shop, boutique, consulting firm, she helps customers make the most of their Enterprise Resource Planning (ERP) system. She works hand in hand with organizations to achieve exceptional business improvements by implementing, customizing and supporting the world's leading cloud-based business solutions.
Her key responsibilities include:
•         Analysis of the business’ needs, requirements, workflow, processes and applications
•         Configure, test, deploy, support and troubleshoot application systems to meet business process requirements.
•         Participate in implementation
•         Communicate regularly with the project manager on the status of the work in progress
•         Respond to customer calls and provides immediate assistance for urgent requests
•         Provide training to users
•         Configure demonstration environments used to present business cloud solutions to potentials clients.

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